Guidelines and Studio Etiquette for Attending Class

Booking for Classes

  • • Advance booking is available three (3) days prior to the date of the class.
  • • Phone call and online reservation will begin at 9am daily, and phone call reservation will close at 7pm.

No-show and Late Cancellation Polic

  • • Bookings may be made up to three (3) days in advance. Class cancellation must be made via the online booking system or phone call up to twenty four (24) hours’ notice before class. Pilates Plus Bangkok will not accept cancellations via email. If you do not attend a booked session or cancel within twenty four (24) hours’ prior, your entitlement for that particular class will be forfeited.

Arriving for Classes

  • • Please arrive fifteen (15) – twenty (20) minutes in advance and check-in at the reception before class starts. Anyone without check-in will not be permitted to take a class. As for your safety reason, we require you to have a warm up exercise before class start.
  • • All classes start on time. Due to safety reason, you are not permitted to enter once class starts. Please do not leave the pilates studio whilst a class is in progress.
  • • Please remove your shoes and keep it in your locker before entering the studio.
  • • For Hot Mat Pilates, you are advised to use 2 suitable towels for the purpose of covering your pilates mat during class.
  • • You are required to wear stretch pants or shorts with an inner lining and a T-shirt or sports top. You should attend pilates reformer classes with grip socks and glove. We highly recommend that you do not leave your spectacles on the floor as this poses a hazard for people walking around the studio.
  • • Please do not bring any electronic devices into the studio and do not talk to each other during class.
  • • You are only allowed to bring drinking water into the studio. You are not permitted to bring your food and / or beverages beside drinking water into the studio.
  • • Please do not eat for 1.5 hours before class.
  • • If you would like to take a shower after class, towels are available to rent in the reception counter. You are required to bring your own amenities as shower gel and shampoo are not provided.

Terms and Conditions


A. Terms and Conditions of use

  • The following Terms and Conditions govern the right and obligations between you and Pilates Plus International Co., Ltd. which runs and operates pilates studio known as Pilates Plus Bangkok Studio. This agreement is signed by you and Pilates Plus International Co., Ltd.

B. Use of Pilates Plus Bangkok

  • 1. Use of equipment (the Pilates Plus Bangkok “Equipment”) and the premises and facilities at Pilates Plus Bangkok (“the Pilates Plus Bangkok Facilities”) is personal to you and is non-assignable and non-transferable. You shall not permit your membership to be used by anyone else. Use restrictions exist on some Agreements.
  • 2. You are liable for the loss or damage of any Pilates Plus Bangkok property, including locker key, towels, mat or other property, which is subject to change from time to time at Pilates Plus Bangkok’s discretion.
  • 3. Your membership will automatically expire when your contractual period has expired.

C. Fees

  • 1. The Fees payable by you are detailed on the Application Form. Once you have signed the Application Form and Agreements Check List, you shall complete the agreed contractual period. The Agreement and all paid fees are non-refundable and non-transferable.

D. Your Physical Condition and Safety

  • 1. You understand that it is your responsibility to consult a physician regarding your ability to participate in the physical activities and / or use of the Pilates Plus Bangkok Equipment and the Pilates Plus Bangkok Facilities, and that participating in the physical activities undertaken at Pilates Plus Bangkok and use of the Pilates Plus Bangkok Facilities and / or the Pilates Plus Bangkok Equipment imposes physical demands upon you.
  • 2. You shall not use any of the Pilates Plus Bangkok Facilities and / or the Pilates Plus Bangkok Equipment or participate in any of the physical activities available at Pilates Plus Bangkok whilst suffering from any infections or contagious illness, diseases or other ailment including but not limited to open cuts, abrasions, open sores or minor infections, where there is any risk that such use or participation in such condition may be detrimental to the health, safety, comfort or physical condition of other users of Pilates Plus Bangkok. You will bring any such matters to the attention of staff of Pilates Plus Bangkok if in any doubt.
  • 3. You are required to inform Pilates Plus Bangkok Studio, if you incur injuries and / or conditions, after the initial information stated on your application form.
  • 4. Any person who is pregnant, under medication and / or suffering from or having suffered from any medical disability is strongly advised to seek the advice of a qualified medical practitioner before using any of the Pilates Plus Bangkok Facilities and / or the Pilates Plus Bangkok Equipment or taking part in any physical activities in the premises of Pilates Plus Bangkok.
  • 5. No person who is under the influence of drugs or alcohol is permitted to use the Pilates Plus Bangkok Facilities and / or Pilates Plus Bangkok Equipment or take part in any physical activities in the premises of Pilates Plus Bangkok.

E. Limitation of Liability

  • 1. You should be aware that in participating in the physical activities available at Pilates Plus Bangkok Studio, and in using the Pilates Plus Bangkok Facilities and / or the Pilates Plus Bangkok Equipment there is the risk or possibility of injury.
  • 2. You voluntarily accept the risk of injury involved in such participation and Pilates Plus International Co., Ltd. will not be responsible for any, damages, losses, , actions or legal proceedings due to death, injury, loss, damage to you or your property in the physical activities available at Pilates Plus Bangkok.
  • 3. You are solely responsible for taking care of your personal belongings on the premises.

F. Termination by Pilates Plus Bangkok

  • 1. Pilates Plus Bangkok may terminate this Agreement without notice and with immediate effect.

G. Lockers

  • 1. Lockers are provided for day use at no cost and shall be emptied at end of the class and Pilates Plus Bangkok shall be entitled to break open any such locker which remains unopened and / or unemptied at the end of each day and remove the contents of such locker.
  • 2. The lockers should not be used for storage of valuable items and Pilates Plus Bangkok accepts no responsibility for loss or damage for locker contents for any reason whatsoever.

H. Personal Data

  • 1. The personal data provided by you by means this Agreement may be used by Pilates Plus Bangkok group of companies for marketing activities.

I. Class

  • 1. The activation date of your Membership is the date you sign up on the package.
  • 2. You are not allowed to refunds, transfer and / or extensions on unused portions of classes. Anyone sharing memberships does so expressly without the consent Pilates Plus Bangkok will be denied all future entry and forfeit their membership.
  • 3. Bookings may be made up to three (3) days in advance. Class cancellation must be made via the online booking system or phone call up to twenty four (24) hours’ notice before class. Pilates Plus Bangkok will not accept cancellations via email. If you do not attend a booked session or cancel within twenty four (24) hours’ prior, your entitlement for that particular class will be forfeited.
  • 4. You are not permitted to enter the class after the class started
  • 5. You are required to check-in at respective reception for all classes.
  • 6. Instructors have full right and authorized to stop anyone from exercising if it is judged unsafe for such person to continue to do so.

J. Others

  • 1. In the interests of safety and hygiene Pilates Plus Bangkok Studio, no crockery or glass are permitted in the changing rooms or Pilates studios. Only water (no colored drinks) is permitted in the Pilates studios. No pets are permitted in the Pilates Plus Bangkok Studio.
  • 2. You are advised to use a suitable towel for the purpose of covering your pilates mat during class.
  • 3. Smoking is not permitted in any part of Pilates Plus Bangkok’s premises.
  • 4. You are only allowed to bring drinking water into Pilates Plus Bangkok Studio. You are not permitted to bring your food and / or beverages beside drinking water into Pilates Plus Bangkok Studio.
  • 5. At the conclusion of your use of a specific piece of equipment you should wipe down the equipment with a hand towel.
  • 6. Pilates Plus Bangkok’s normal hours of operation are indicated at Pilates Plus Bangkok’s entrance and notice board. Pilates Plus Bangkok reserves the right to adjust the hours or to close Pilates Plus Bangkok Studio (all or any part thereof) for cleaning, decorating, repairs, maintenance, or for special private functions and holidays. However, Pilates Plus Bangkok shall endeavor to give reasonable notice of any alteration to the hours of operation or any closure of Pilates Plus Bangkok.
  • 7. No gambling or betting of any form is allowed in any part of Pilates Plus Bangkok’s premises.
  • 8. No person shall undertake any activity which, in the sole opinion of Pilates Plus Bangkok, is likely to annoy any other user of Pilates Plus Bangkok or which is unlawful.
  • 9. Please refrain from taking photos and video on Pilates Plus Bangkok premises without prior approval from Pilates Plus Bangkok Management.
  • 10. The failure of Pilates Plus Bangkok to enforce any of its rights at any time for any period shall not be construed as a waiver of such rights.
  • 11. Pilates Plus Bangkok may at its sole discretion amend, vary, delete or add to these Terms and Conditions with immediate effects. You will be advised of any changes by notification on Pilates Plus Bangkok’s Notice Board.
  • 12. This Agreement shall be governed and construed in accordance with the laws of The Kingdom of Thailand.
  • 13. In the event of any real or apparent conflict arising between the English and any Thai version of this Agreement, which Pilates Plus Bangkok may publish, the meaning of the English version shall prevail.